Question 1

What is a US-based second opinion? Can you get prestigious American physicians?

Accepted Answer

A: A US-based second opinion from a Top US physician through Medebound HEALTH is a comprehensive medical review service designed to provide patients with expert insights on their existing diagnosis or treatment plan. This service allows individuals to access high-caliber expertise from some of the most renowned physicians in the United States without necessarily needing to travel.

By submitting your medical records and relevant information, Medebound HEALTH facilitates a thorough evaluation by a top specialist in the respective medical field. The second opinion typically includes a detailed review of your medical history, diagnostics, treatment plans, and any alternative options available, providing you with enhanced clarity and potentially new perspectives on managing your health condition. This objective and professional assessment can be crucial for making informed medical decisions and ensuring you receive the best possible care.

Question 2

Why should I consider getting a Second Opinion from a US expert?

Accepted Answer

Obtaining a second opinion from a US expert through Medebound HEALTH offers several critical advantages.

Firstly, US medical experts often have access to the latest advancements in medical research and medical/pharmaceutical technologies. This means you benefit from the most current and comprehensive evaluation available.

Secondly, a second opinion can provide additional insights or alternative treatment options that may not have been initially considered. This can be particularly valuable for complex or rare conditions where specialized knowledge is crucial.

Thirdly, our network includes top-tier specialists who are recognized leaders in their fields, ensuring that you're receiving advice from highly qualified professionals. By using Medebound HEALTH’s services, you also gain the convenience of having your medical records reviewed without having to travel, offering a seamless and efficient process for obtaining critical information for your health decisions.

Question 3

How long does it take to receive the Second Opinion?

Accepted Answer

Most written second opinions from Medebound HEALTH are delivered within 5–7 business days after we receive all required medical records.

For video second opinions, it typically takes 5–7 business days to schedule the virtual consultation, and a written report will be provided following the session

Question 4

When is the best time to seek a Second Opinion?

Accepted Answer

Seeking a second opinion from Medebound HEALTH is advisable in several key scenarios.

If you have received a complex or serious diagnosis, such as cancer, or if you are considering major surgery, obtaining a second opinion can provide you with more information and confidence in your treatment plan. Additionally, if you feel uncertain about the recommended course of treatment, or if your symptoms persist despite treatment, a second opinion can offer new perspectives and potentially alternative treatment options.

Medebound HEALTH is dedicated to ensuring that all patients have access to thorough, reliable, and expert consultations to make informed healthcare decisions.

Question 5

Do I need to travel to the U.S. hospital to get a Second Opinion ?

Accepted Answer

A: No, you do not need to travel to the U.S. hospital to get a second opinion from Medebound HEALTH. Our services are designed to provide you with expert medical consultations remotely. Through our comprehensive tele-consultation platform, we connect you with top U.S. specialists who can review your medical records, provide in-depth consultations, and offer second opinions on your condition—all without the need for international/domestic travel.

This approach not only saves you time and travel expenses but also ensures you receive high-quality medical advice from the comfort of your home.

Question 6

Who will I sign a contract with? What is the contract look like?

Accepted Answer

Before proceeding, Medebound HEALTH offers an agreement for patients (or their authorized representatives) to sign before proceeding with services such as virtual written second opinions or physician video consultations.

It protects both you and the doctors.

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📄 What Is in the Agreement?

This is a Service and Acknowledgment Agreement, which serves to:
 1. Clarify the nature of the service (e.g., Explains that Medebound HEALTH facilitates a second opinion or consultation from a U.S. physician, but does not itself provide medical care).
 2. Outline patient responsibilities (e.g., accuracy of information provided).
 3. Define the legal and ethical boundaries of the services rendered(e.g. Commits to HIPAA-compliant handling of your personal health data and medical records; Medebound HEALTH and the U.S. doctor are not liable for any treatment decisions made based on the second opinion.You confirm that you voluntarily request this service and understand its limitations).
4. Payment Terms: Details the pricing, refund, and cancellation policies.

Question 7

What types of Second Opinions do you provide? Can you provide specialities other than oncology?

Accepted Answer

We assist with both written and video-based second opinions from U.S. expert physicians. You can choose the format that best fits your needs.

Besides oncology, Medebound HEALTH offers second opinion services that cover a wide range of medical specialties. This includes, but is not limited to, oncology, cardiology, neurology, orthopedics, and pediatrics.

Question 8

Is my medical information kept private for the Second Opinion?

Accepted Answer

A: At Medebound HEALTH, we take the privacy and security of your medical information very seriously. We adhere to the strict confidentiality standards and comply with all relevant privacy laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act).

All personal health information is encrypted and stored in secure systems, accessible only to authorized personnel involved in your care. Our staff is trained regularly on privacy practices to ensure that your data is protected at all times. We are committed to maintaining your trust by safeguarding your medical information with the high level of care and professionalism.

Question 9

Does insurance cover the cost of a Second Opinion?

Accepted Answer

Coverage varies. Many insurance providers may not cover second opinion consultations. We recommend checking with your insurance company before requesting this service.

Question 10

Are there any limitations of an Online Second Opinion?

Accepted Answer

Yes. An online second opinion is provided strictly for informational and reference purposes. It does not establish a formal physician–patient relationship with the U.S. doctor. Because the consultation is conducted remotely, without a physical examination, there are natural limitations to what can be assessed.
The purpose of this service is to give you access to leading medical expertise, so you can better understand your condition, treatment options, and next steps. However, it should not be viewed as a substitute for direct medical care or emergency services. Your local treating physician remains responsible for your ongoing diagnosis and treatment.
Before the consultation, you will be asked to review and sign an agreement acknowledging these limitations, and confirming your understanding that any medical decisions should ultimately be made in consultation with your local care team. This agreement also ensures you accept the risks associated with relying on information provided in a remote setting.
Our goal is to provide you with valuable insights and guidance while keeping patient safety, clarity, and transparency at the forefront.

Question 11

Does Medebound HEALTH help with on-site appointments?

Accepted Answer

Yes, Medebound HEALTH assists with on-site hospital appointments, after the Second Opinion services.

Our healthcare support services extend beyond virtual consult to include coordinating and scheduling in-person hospital visits. Whether you need to see a specialist, undergo diagnostic tests, or receive treatment, our team is dedicated to ensuring your appointments are arranged efficiently and with care.

We understand the importance of timely and convenient access to medical services, and we work closely with a network of hospitals to facilitate a seamless process for our clients.

Question 12

How to prepare materials and what happens after the consultation?

Accepted Answer

✅ 1. Prepare Your Materials

Before any doctor can consult you, you’ll need:
 • Diagnosis report(s)
 • Pathology report and/or biopsy results
 • Imaging reports (CT, PET, MRI – text report + DICOM images if available)
 • Treatment history (chemo, radiation, surgery, etc.)
 • Blood test and genetic test results (if available)
 • Your questions for the doctor

Everything must be translated into English.

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✅ 2. Questions to Ask During the Consultation
 • Do you agree with patient current diagnosis and treatment plan?
 • What are the best treatment options for my case?
 • Are there clinical trials suitable for the patient ?
 • Should the patient consider traveling to the U.S. or your site for treatment?
 • What can be done in my country/state vs. what’s only possible at your site in the U.S.?

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✅ 3. What Happens After the Consultation?

You will receive:
 • A written summary of the doctor’s opinion (summarized note if video consult)
 Recommendation on:
 • Diagnosis confirmation and Detailed treatment plan
 • Need to travel or stay local
 
Optional follow-up consultation as ongoing services if the patient decides to stay in his/her own country/state.